pinjam100 Casino & Sportsbook Data Care
This page describes what data we collect when you use pinjam100 and how we keep that data protected. We collect personal information only when necessary for account setup, verification, deposit and withdrawal processing, and fraud prevention. Our commitment is transparency: we explain exactly what we hold, how long we keep it, and who can access it.
We operate in supported jurisdictions across Southeast Asia. Account holders in Jakarta, Surabaya, Bandung, and Medan rely on pinjam100 for sportsbook betting (Liga 1, Piala AFF, Champions League), live-dealer gaming, and instant payments via DANA, e-wallet, mobile banking, and bank transfer. Our privacy standards protect all of you equally.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What data we collect on pinjam100
We collect data in three categories: identity, financial, and operational.
Identity data. We collect your email address, phone number, full name, date of birth, and national ID or passport number during account registration and mandatory verification. We also collect proof of residence (utility bill, bank statement) to comply with anti-money-laundering regulations. This data is mandatory; accounts cannot be created or used without it.
Financial data. We record every deposit, withdrawal, and balance change tied to your account. Deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment are logged with transaction ID, amount, and timestamp. Withdrawals are stored with the same detail. We do not store your payment method credentials (card numbers, e-wallet passwords)—those are handled by external payment processors.
Operational data. We log your login times, IP address, device type, and browser. We record game activity (sportsbook bets, live-dealer rounds, slot spins, esports predictions) including amounts wagered and outcomes. We collect chat messages on live-dealer tables and any communications with our support team.
Our pinjam100 data practice
- We collect only data necessary for account operation and regulatory compliance
- Identity and financial data are mandatory; operational data is collected by default
- We do not store payment credentials; payment processors handle those securely
- We encrypt all data in transit and at rest using industry-standard protocols
- We retain data for a minimum period required by law, then delete it
How we use your data
We use your data for account management, payment processing, and fraud prevention. Your email and phone are used to send account notifications and support responses. Your identity documents are verified by our compliance team to ensure you are who you claim.
Financial data is used to track your balance, settle bets, process withdrawals, and generate account statements. We use operational data (login patterns, device fingerprints) to detect suspicious activity—unusual withdrawal requests, rapid bet escalation from a new device, or multiple accounts from the same IP. If we detect fraud risk, we may temporarily freeze your account pending review.
We do not use your data for marketing unless you opt in. We do not sell your data to third parties. We do not use your data for credit scoring or insurance decisions. Your data is used solely to operate pinjam100 and comply with law.
Third parties and data processors
We use external processors for specific functions. Payment processors (e.g., payment gateways for online payment, e-wallet, mobile banking, local payment virtual accounts) access your transaction data to settle deposits and withdrawals—this is contractually necessary. Our servers may be hosted by cloud providers whose facilities sit outside Indonesia; data is encrypted regardless of server location.
Our support team uses helpdesk software to manage tickets and store conversation history. Our analytics provider tracks aggregate traffic patterns (no personal identification). We do not share your data with sports leagues, betting syndicates, or advertising networks. All third-party processors sign data-processing agreements committing them to the same confidentiality and security standards we maintain.
We at pinjam100 keep your personal data protected by encryption, access controls, and strict retention policies. Only staff with legitimate need can access your information.
Your rights on pinjam100
You have the right to access all data we hold about you. Submit a request via our support email, and we will provide a copy of your personal information, account history, and game records within a standard response window. You may request corrections to inaccurate identity or contact information; we will verify the correction and update our systems.
You may request deletion of your account and associated data, with one exception: financial records (deposits, withdrawals, bet outcomes) are retained for a minimum period required by Indonesia-region anti-money-laundering law. After that retention period expires, we delete financial data. You may also opt out of non-essential communications (e.g., promotional emails) while keeping your account active.
You have the right to lodge a complaint with our support team if you believe we have misused your data. We will investigate and respond within a standard review window. If you remain unsatisfied, you may escalate to data-protection authorities in your jurisdiction.
Cookies and tracking technology on pinjam100
We use cookies to maintain your login session and remember your preferences (e.g., language, display theme). We use analytics cookies to track page traffic, button clicks, and error rates—this data is aggregated and anonymised. We do not use third-party tracking cookies (e.g., Facebook Pixel, Google Analytics with User ID). Cookies expire after a standard session timeout; you may clear them anytime via your browser settings.
Our platform does not fingerprint your device, track you across other websites, or build profiles for behavioural advertising. We use device information (OS, browser version) only to troubleshoot technical issues and detect fraud. All tracking is transparent and limited to operational necessity.
Data retention and deletion policy
We retain identity data (name, ID number, date of birth) while your account is active and for a minimum of 5 years after closure for audit purposes. Financial records (deposits, withdrawals, bet history) are retained for a minimum of 7 years per Indonesia-region anti-money-laundering requirements. Operational logs (logins, IP addresses, device fingerprints) are retained for 1 year, then deleted.
If you close your account, we mark it inactive in our active systems but retain archived data for the periods above. After legal retention periods expire, we securely delete all data—either by encryption-key destruction or cryptographic erasure. We do not retain deleted data in backup systems beyond a standard disaster-recovery window.
International data transfer
Our servers may be located outside Indonesia; data is encrypted in transit and at rest regardless of server location. We do not transfer your data to jurisdictions with weaker data-protection laws without explicit contractual safeguards. All international transfers are covered by data-processing agreements that impose pinjam100-equivalent confidentiality and security obligations on recipients.
Security measures on pinjam100
We encrypt all data in transit using TLS 1.2 or higher. Database contents are encrypted at rest using AES-256. Access to data is restricted by role: support staff can access account details; engineers can access logs; compliance can access identity verification records. No single employee has access to all data. We audit access logs monthly and conduct security penetration tests quarterly.
We do not claim "standard security practices" or "guaranteed protection"—breaches are possible. If a breach occurs, we notify affected account holders within a standard window and cooperate with law enforcement. We maintain cyber-liability insurance and incident-response procedures.
Contact and data-subject requests
To request access to your data, file a correction, request deletion, or lodge a complaint about our data practices, contact our support team via live chat, email, or in-app messaging. Requests are processed during standard business hours. We respond to data-subject requests within a standard review window (typically 10–30 business days depending on request complexity).
Our privacy practices comply with Indonesia-region data-protection standards and our own commitments. We review this policy annually and update it if our practices change. Significant changes are announced via email to all active account holders. Continued use of pinjam100 after a policy update constitutes acceptance of the new terms.