pinjam100 Platform Account Terms

Account creation and eligibility on pinjam100

To open an account on pinjam100, you must meet these conditions: you are at least the age of majority in your jurisdiction, you provide accurate personal information (name, date of birth, contact details), and you verify your identity with a valid government-issued ID or passport. We do not accept duplicate accounts, accounts registered on behalf of others, or accounts funded by third parties.

During account creation, you set a password. You are responsible for keeping this password confidential. If you suspect unauthorised access to your account, contact us immediately. We will not reimburse losses resulting from compromised credentials that you shared with others or stored insecurely.

Account verification is mandatory. We collect your ID, date of birth, phone number, and sometimes proof of residence (utility bill or bank statement). Our team reviews submissions during business hours; processing typically completes within a standard review window. During high-traffic periods or holidays like Idul Fitri or Idul Adha, delays may extend this window.

Deposits, payment methods, and account funding

We at pinjam100 accept deposits through six main payment channels: DANA, e-wallet, mobile banking, local payment, online payment virtual account, and direct bank transfers from e-wallet, mobile banking, or local payment. Each method carries its own minimum deposit and settlement timeframe. We do not charge withdrawal fees, though your bank or e-wallet may charge small fees for incoming transfers—those are not controlled by us.

All deposits are final and non-refundable once processed. If you accidentally deposit to the wrong account or duplicate a deposit, contact our support team immediately with your transaction ID. We will investigate, but we do not guarantee reversal if the funds have already been credited to a user account.

Withdrawals and payout terms

You may withdraw your account balance at any time, subject to verification and account status checks. All withdrawal requests are queued and processed during business hours. We review your account, confirm your identity matches our records, and approve the transfer to your destination payment method.

Withdrawals must go to the same payment method you used for your most recent deposit. This "same method" rule protects against fraud and complies with Indonesia-region financial regulations. If you want to withdraw to a different method, contact support to discuss options.

Typical settlement windows depend on the payment partner. E-wallets (online payment, e-wallet, mobile banking) typically process within minutes to a few hours. Bank transfers may take longer, especially during peak hours or holidays. We do not control the final processing on the bank's side; once funds leave pinjam100, settlement speed is in their hands.

Bonus terms and promotional conditions

On pinjam100, we occasionally offer promotional bonuses to new accounts or returning players. Any bonus or promotional offer comes with specific terms—minimum deposit requirement, playthrough conditions, eligible games, or expiry dates. We detail these terms at the time of offer. Bonuses are subject to verification; if your account is flagged for unusual activity, bonus eligibility may be suspended pending review.

Bonuses are non-transferable and cannot be withdrawn as cash. A bonus can only be used to play games on pinjam100. Once you've met playthrough requirements, any winnings from bonus funds convert to playable cash. We reserve the right to cancel or modify promotions at any time without notice.

Our pinjam100 account policies and restrictions

We at pinjam100 enforce the following account policies:

• One account per person. Duplicate or multi-accounting violates our terms. If detected, all related accounts are suspended and balances may be forfeited.
• No fraudulent identity. Accounts must be registered under your legal name and verified with genuine documents. False or forged documents result in permanent suspension.
• No bonus abuse. Exploiting system loopholes or abusing promotional offers is prohibited. We investigate suspicious bonus activity and reserve the right to void bonuses and forfeit associated winnings.
• Account inactivity. We do not charge inactivity fees, but accounts inactive for extended periods may be closed at our discretion. Your balance is retained; you may request reactivation.
• Collusion and market manipulation. Coordinated betting, information sharing to manipulate odds, or other forms of collusion are prohibited and result in account suspension.

We at pinjam100 operate with transparency and fairness. Our terms exist to protect both you and our platform from fraud, abuse, and regulatory violation.

Dispute resolution and complaints

If you believe an error or unfair outcome has occurred—a deposit not credited, a withdrawal delayed, a game result disputed—contact our support team immediately. Provide as much detail as possible: transaction ID, date, time, amount involved, and a description of the issue. Our team investigates and responds within a standard review window.

We maintain records of all transactions and game rounds. If we identify an error on our side, we correct it immediately. If we find the outcome was correct, we explain our findings and close the case. We do not overturn game results based on player claims alone; we review live footage, system logs, and transaction data.

If you're not satisfied with our resolution, you may escalate to our management team. We aim to resolve all disputes fairly and transparently. We do not accept external arbitration or legal proceedings conducted outside our formal complaint process unless required by law in your jurisdiction.

Jurisdiction and legal framing

Our services on pinjam100 are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online gaming or sportsbook wagering is prohibited by statute.

We operate under the understanding that our users access us from supported jurisdictions or where access is permitted under local regulation. If you access pinjam100 from a jurisdiction where our services are prohibited, you do so at your own risk. We cannot guarantee access, and we are not liable for any consequence of your use in a restricted jurisdiction.

These terms are governed by the laws applicable to our jurisdiction of operation. Any dispute arising from these terms or your use of pinjam100 falls under our formal complaint and dispute resolution process, as outlined above.

Data protection and privacy on pinjam100

We at pinjam100 collect personal data during registration and verification: name, date of birth, phone number, email, ID number, and proof of residence. We use this data to verify your identity, comply with Indonesia-region financial regulations, process deposits and withdrawals, and respond to support requests.

Your data is stored securely and is not shared with third parties except as required by law or to process payments. We do not sell your data to marketers or data brokers. For full details on how we handle your information, see our Privacy Policy

Amendments and updates to pinjam100 terms

We reserve the right to update these terms at any time. Material changes will be communicated to you via email or in-app notification. Continued use of pinjam100 after a change is posted constitutes your acceptance of the new terms. If you disagree with changes, you may close your account and request a withdrawal of your balance.

We encourage you to review these terms periodically. Disputes arising from alleged unawareness of a term change will be assessed based on how clearly we communicated the change and how long it had been published before the dispute date.

Related pages

Summary and contact information

These terms govern your use of the pinjam100 platform. By creating an account, you agree to comply with all conditions outlined above. We at pinjam100 are committed to operating fairly, transparently, and in compliance with applicable law. Our sportsbook (covering Liga 1, Piala AFF, and Champions League), live-dealer games (blackjack, roulette, Dragon Tiger), slots (Aviator, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile) all operate under these same terms.

If you have questions or complaints about these terms or your account on pinjam100, contact our support team via live chat (available during business hours), email, or in-app messaging. We respond within a standard review window and aim to resolve all issues fairly.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.